Why is virtualtutlabhelp.com on my bank statement?

Should you notice virtualtutlabhelp.com on your bank statement, it indicates a membership purchase with Virtualtutorlab. Subsequent to your initial membership acquisition, a welcome email containing login credentials for Virtualtutorlab was sent to you. Kindly check your inbox for this email.

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Frequently asked questions

Everything you need to know about the product and billing.

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If you see virtualtutlabhelp.com on your bank statement, it is because you have purchased a membership with Virtualtutorlab. You have received a welcome e-mail with login credentials to Virtualtutorlab after the initial membership purchase. Please check your inbox for that email.

There are several ways in which you can cancel your membership on our website:
  • Log in to your account, go to your Profile, and click “Cancel Membership” button
  • Go to “Cancel Membership” page of your account and click the “Cancel Membership” button
  • Cancel it directly through this support page. To do this, go to the section titled “Find Your Membership” and enter your email and the last 4 digits of your credit card in the dedicated fields. Click the “Search” button, and you will easily find your membership. Then, click the offered “Cancel Membership” button
  • Simply contact our support agents and request membership termination
If you have issues finding your login credentials, please contact customer support.
Email: [email protected] Phone: +353 818 000 266
Customer support is open Monday - Friday 00:00 - 24:00 (CET), Saturday - Sunday 9:00 - 17:00 (CET) and will do our best to guide you and answer your questions within 48 hours on weekdays and we are closed in the weekends.

An invoice is created whenever we bill your credit card, and you can look for it under 'My Account > Orders'.

Yes, we offer a 100% refund guarantee on all orders where you request a refund within 14 days of the purchase. We hope you will love everything that you order from us but if something isn’t quite right, you have 14 days to request a refund under the refund guarantee. All other cases have to be reviewed by the customer support team, and a decision is made on a case by case basis. To request a refund, please contact the customer support team.
Email: [email protected] Phone: +353 818 000 266
Customer support is open Monday - Friday 00:00 - 24:00 (CET), Saturday - Sunday 9:00 - 17:00 (CET) and will do our best to guide you and answer your questions within 48 hours on weekdays and we are closed in the weekends.

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If you have any questions please contact our team.
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